Overview
- Industry
- Car Dealership / Auto Dealer
- Staff Supported
- 500+
- Service
- Managed IT Services (IT MSP), Cyber Security, Cloud & Network Services, Strategic IT Consulting, Business Communication Solutions, Virtual CIO Services
- Country
- Australia

Incito has been an essential part of our IT operations. Their responsive team has alleviated the burden of managing IT staff, enabling us to concentrate on our core business. The reliability and stability of our network have improved significantly, and having a systems expert who understands our software has been invaluable. I highly recommend Incito for their proactive IT solutions and genuine commitment to client success.
Wade von Bibra, Managing Director, Von Bibra
Von Bibra faced challenges in maintaining their IT systems with outdated servers, necessitating a transition to modern, cloud-based solutions to ensure they could adapt to a dynamic business environment.
In the fast-paced world of car dealerships, business flexibility and scalability are essential. After years of relying on an increasingly outdated server infrastructure, Von Bibra recognised the need to future-proof their IT systems. The existing setup, while functional, demanded constant attention and lacked the flexibility necessary to adapt to the ever-changing demands of the automotive market. With roughly 500 staff members relying on these systems, it was crucial for their infrastructure to reflect the dynamic environment they operated in.

Incito implemented a comprehensive cloud-first approach, migrating all server infrastructure and email systems to robust cloud solutions, particularly Office 365, whilst also providing an onsite IT team member.
To tackle these challenges, Incito acting as Von Bibra’s CIO integrated a cloud-first approach. This strategic migration involved transferring all core server infrastructure to Infrastructure as a Service (IaaS), utilising external hardware that could be easily scaled up or down as needed. In addition to this, all email systems were migrated to Office 365, streamlining communication and enhancing collaboration. The transition also included a significant overhaul of their telephony system by moving from costly PABX systems to a new cloud-based solution, eliminating nearly all on-premise servers aside from a few legacy systems.
The migration led to enhanced security, improved flexibility, and the elimination of single points of failure in their IT system.
As a result, Von Bibra has experienced increased security and operational flexibility, allowing them to navigate scale effectively. The shift to cloud-based systems has removed the previously existing single points of failure, enhancing their business continuity and resilience. With a dedicated embedded employee on site providing continuous support, their infrastructure is not only up-to-date but also aligned with their ongoing innovative initiatives.
Years of successful partnership
End users supported
Points of failure